Following up on my post below about Regions being one of the last major banks not to announce any kind of revision or softening of the blow of its new debit card fee policy, Regions has changed the chorus of “we changed our minds.”
Here’s the release that just went out from the bank -
In response to feedback from customers, Regions Bank (NYSE:RF) today announced that it has eliminated the monthly CheckCard fee for all accounts, effective Nov. 1, and will refund CheckCard fees already incurred.
“We are committed to providing an exceptional customer experience and are continually adapting our products and services in response to the needs and preferences of our customers,” said John Owen, head of Consumer Services for Regions Bank. “We have heard from our customers and are responding to their feedback by eliminating the monthly fee for CheckCards.”
Customers who previously incurred a CheckCard fee will not need to take any action to receive their refund and it will be credited to their account on Nov. 4.