First Tennessee takes a leap forward on the tech front

Just in time for the debut of the new iPhone in matter of days: First Tennessee Bank is the first Tennessee-based bank and among the first in the country to allow customers to deposit checks by snapping iPhone photos of them.

Using the iPhone to photograph a check sends an electronic image to First Tennessee for deposit. Mobile deposit is now available for eligible iPhone users currently enrolled in mobile banking, and First Tennessee is developing mobile deposit for other smartphones.

More information is available at www.ftb.com/mobiledeposit.

“With mobile deposit, we are able to accommodate our customers’ fast-paced lifestyles and provide added convenience and security,” said First Tennessee chief marketing officer Dan Marks.

At a presentation in New York City earlier this month at the Barclays Capital 2011 Global Financial Services Conference, Bryan Jordan – president and CEO of First Tennessee parent co. First Horizon National Corp. – said the company is spending big on tech upgrades and revamps.

“Over the last three years, we’ve gone through a $100 million dollar-plus investment in our technology platforms and systems,” Jordan said.

He added that the company has largely completely refreshed its platforms on the sales side and in the back office, which he said would help with things like efficiency and customer services levels.

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